Contact Us
We're here to help! Get in touch with our support team.
Get in Touch
Have a question or need assistance? Our support team is ready to help you with any inquiries.
Email Support
support@sellora.cz
We typically respond within 24 hours
Our Location
Praha, Czech Republic
Central European Time (CET)
Support Hours
Monday - Friday: 9:00 - 17:00
Weekend support available for urgent issues
Live Chat
Available during business hours
Get instant help from our support team
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 24 hours during business days. Urgent issues are prioritized and may receive faster responses.
Can I get help with account verification?
Yes, our support team can assist with account verification issues. Please contact us with details about your verification problem.
What should I do if I encounter a technical issue?
Please describe the issue in detail, including what browser you're using and any error messages. Screenshots are very helpful for technical issues.
Do you provide phone support?
Currently, we provide support primarily through email and our contact form. For urgent issues, we recommend using the priority support option.